The Norton Team
philosophy

To us, it's important that our clients know what they can expect from us. To this end we have created a distinct philosophy which underpins everything we do as a company.

At Oliver and Sanders we will:

  • • Ensure that our clients can be confident that whilst they are dealing with us, they know that their fair treatment is central to our
  • corporate culture.
  • • Ensure that the products and services marketed and sold to our clients are designed to meet clients' needs.
  • • Ensure that our clients are provided with clear information and are kept appropriately informed before, during and after the point of sale.
  • • Ensure that where our clients receive advice, that that advice is suitable and takes account of their circumstances.
  • • Ensure that our clients are provided with products and associated services that perform at an acceptable level
  • and in line with what we have led clients to expect.
  • • Ensure that our clients do not face unreasonable post-sale barriers imposed by us to change products,
  • switch provider, submit a claim or make a complaint.
Oliver & Sanders Ltd is Authorised and regulated by the Financial Conduct Authority
Registered Office Healey House, Dene Road Andover, Hampshire, SP10 2AA
Registered in England No. 4025279